Frequently Asked Questions

We offer partner-landlords the ability to earn a rental income by allowing us to place our rapid electric vehicle (EV) charging stations on the sites. Take a look at some of the frequently asked questions. Our service is fully-funded, meaning you don’t have to pay a penny for installation, maintenance or anything else.

What is the cost to my business?

Nothing at all. Our fully funded solution covers everything from planning applications and installation to grid connection and maintenance. What’s more we’ll give you a rental income for letting us use your space.

It sounds too good to be true, what's in it for you?

We make our money from the sale of electricity to drivers instead. As the number of electric vehicles on the road continues to grow, we are able to recover our investment.

What if my customers have trouble using the chargers? My staff don't know enough about electric vehicles to be able to help them.

We have a freephone 24/7 helpline that drivers can call if they encounter any problems. It’s displayed clearly on signage above the charging unit.
We’re dedicated to providing the most reliable network so our aim is that users shouldn’t encounter issues at all.

Is it going to take up much of my time getting this sorted?

No. We take care of everything, including obtaining planning permission, securing connections to the grid and installing the units.

How much space do these units take up?

A typical installation consists of two chargers. To accommodate this, we would lease a small parcel of land, approximately the size of two car parking spaces.

Electric vehicle technology is changing so quickly. What if your chargers become out of date and I’m left with charger’s people don’t or can’t use?

We thought about this right from the outset and future-proofed our chargers. The units we use can be upgraded as battery technology develops, meaning we don’t need to remove them and replace them as technology evolves.

Do we have to extend or change our public liability insurance to cater for the fact we have electric vehicle chargers?

We have full insurance cover in place, including £10m of public liability insurance. You do not need to arrange any additional insurance, though we do recommend that you advise your own insurer that chargers have been installed on your site.

How does the whole process work?

We’ll take a look at your site or sites to identify viability for installation, then agree our commercial terms together (such as the rental income we pay you). Then we’ll conduct more detailed site surveys and agree the layout of the charging bays with you. From there, we’ll submit planning and grid connection applications on your behalf. Once we have that, we’ll install the units and get them connected to the grid.
Once the chargers are installed and operational, we’ll continue to monitor and maintain the units. We conduct an ongoing programme of maintenance that includes regular cleaning of the units, so that our chargers are always looking their best.

Will there be any interruption during the installation procedure?

Installation takes three to four working days, and we will work with you to ensure that there is minimal disruption.

How long will our agreement last for?

The length of our arrangement can range from 10 up to 30 years.

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