InstaVolt has just been named as the best electric vehicle charging network for multiple brands in 2020 in Auto Express’ first ever chargepoint survey.
In its Driver Power customer satisfaction rankings, the highly respected motoring magazine also gives InstaVolt its coveted “Recommended” award.
The list sees Tesla’s manufacturer-specific network, available only to Tesla drivers, topping the list. In second place InstaVolt – the country’s largest owner operated network of rapid EV chargers – is ranked the UK’s best network capable of charging multiple models of electric vehicle.
Auto Express asked EV and plug-in hybrid drivers to rank public chargepoint providers in four key areas: how easy their chargers are to use; how much they cost; how fast they can top up a car’s batteries; and how much you can depend on the chargers to work.
Here’s the top three:
1: Tesla Supercharger (92.94%)
2: InstaVolt (85.11%)
3: ChargePlace Scotland (81.36%)
In its citation, Auto Express Driver Power said: “These scores are so good we’ve given InstaVolt our ‘Recommended’ award, in recognition of the fact that not only does it generate such impressive marks, it’s also the best-rated chargepoint provider that can be used by drivers of all electric cars, whatever their make.”
Respondents reported InstaVolt’s charging speed, reliability and ease of use and contactless card payment solution as just some of the features that make it a cut above the rest.
InstaVolt was the first charging network in the UK to work on a pay-as-you-go basis with no prior registration, membership or monthly subscription fee required. Users simply tap their contactless credit or debit card to commence a session, charge-up and go.
InstaVolt CEO Adrian Keen said: “We’re absolutely thrilled to have scored so well in Auto Express’ highly respected survey. The accolade adds to the recognition we earned in the Zap-Map survey where electric car drivers across the county have named InstaVolt as their favourite charging network for multiple brands for the second year running.”
“These awards demonstrate that we are totally committed to making our network the simplest to use. All our chargers can be used with contactless payment without the need to sign up for an account and our 125kW chargers are amongst the fastest in the UK.”
He added: “I would like to thank our customers everywhere for their continued support. We’re working hard to bring even more chargers to EV owners all over the country.”
To find your nearest InstaVolt charger visit https://instavolt.co.uk/find-a-charge-point/
You can find the Auto Express Driver Power survey here: https://www.autoexpress.co.uk/news/352089/best-chargepoint-providers-2020